ERROR CODECH38Diagnostic reference

LG · Air conditioners

LG Split Air Conditioner CH38: A refrigerant-system warning was detected

THE SHORT ANSWER

A refrigerant-system warning was detected

CH38 indicates a refrigerant-system warning was detected. Arrange service; this is not a user repair instruction.

First safe check

Record whether the system was recently installed or moved.

Applies to

LG split air conditioners covered by the CH38 refrigerant guidance.

Before you start

Keep covers fitted. Refrigerant, wiring and fan repairs require a qualified technician.

Go to safe checks

WHAT YOU MAY NOTICE

Symptoms to record

  • The display shows CH38.

WORK THROUGH THE BASICS

Safe troubleshooting checks

0 of 1 checked

Use the checkboxes to keep track as you read. Stop at any warning or step that does not match your appliance.

  1. Contact the installer for a new-installation warning. Have a persistent CH38 diagnosed by a qualified service technician.

    What to note

    Use the result to decide whether the issue is resolved or needs service.

THE DETAILS MATTER

Scope & troubleshooting notes

Interpret this code in context

The warning calls for diagnosis of the system. It does not establish a refrigerant quantity or authorize topping up a sealed circuit.

YOUR NEXT DECISION

When to stop and get help

Contact LG service if this indication returns or the appliance cannot resume normal operation.

Record what you see

Keep the full model number, exact displayed code, and your observations together for the next conversation.

Use the right support

Contact the manufacturer or a qualified appliance technician when the guide calls for service.

LG support

THE EVIDENCE

Sources & verification

Our explanations are editorial summaries of the documentation below. They do not replace the instructions for your exact appliance.

  1. LG Air Conditioner — Communication and Installation Codes

    LG USA · Manufacturer support · Checked

    Error-code troubleshooting; relevant display identified in the article — LG split air conditioners; installation/test-run and normal-use paths differ.

ErrHive is an independent information resource, not an authorized representative of LG. Follow your appliance’s manual. Hazardous repairs belong with qualified professionals. Read our safety policy.