Samsung · Dryers
Samsung dryer dn: A firmware download is in progress
THE SHORT ANSWER
A firmware download is in progress.
dn indicates an active dryer software download. Keep power connected until it finishes.
Check whether the dryer recently began a SmartThings update.
Do not bypass the door switch, run with disconnected exhaust, or open electrical or gas components. Stop for smoke, scorching, or a gas odor.
WHAT YOU MAY NOTICE
Symptoms to record
- The dryer displays dn.
WORK THROUGH THE BASICS
Safe troubleshooting checks
Use the checkboxes to keep track as you read. Stop at any warning or step that does not match your appliance.
Do not unplug it or interrupt the breaker while dn is displayed.
What to noteThe update is allowed to finish and the dryer restarts itself.
If dn remains after 24 hours, contact Samsung instead of attempting repeated resets.
What to noteSupport can assess why the update has stalled.
THE DETAILS MATTER
Scope & troubleshooting notes
How to interpret this result
A download can take longer on a slow connection. The normal reset procedure is deliberately excluded here because interrupting an update can leave the appliance unusable.
YOUR NEXT DECISION
When to stop and get help
Contact Samsung if dn remains after 24 hours; do not interrupt an active download as a troubleshooting shortcut.
THE EVIDENCE
Sources & verification
Our explanations are editorial summaries of the documentation below. They do not replace the instructions for your exact appliance.
- Samsung dryer error codes
Samsung US · Manufacturer support · Checked
Heating errors; temperature errors; voltage errors — Samsung US dryers; codes vary by model