ERROR CODEHIDiagnostic reference

Frigidaire · Refrigerators

Frigidaire refrigerator HI: The refrigerator or freezer compartment is too warm

THE SHORT ANSWER

The refrigerator or freezer compartment is too warm.

Frigidaire identifies HI with this condition: The refrigerator or freezer compartment is too warm.

First safe check

Check that every door is fully closed and its seal is unobstructed.

Applies to

Frigidaire refrigerator families covered by the cited manufacturer support pages; confirm the complete model before applying guidance.

Before you start

An alarm reset does not establish that food is safe. Protect temperature-sensitive food separately.

Go to safe checks

WHAT YOU MAY NOTICE

Symptoms to record

  • HI appears on the appliance display.

WORK THROUGH THE BASICS

Safe troubleshooting checks

0 of 2 checked

Use the checkboxes to keep track as you read. Stop at any warning or step that does not match your appliance.

  1. Note an open door, changed temperature setting or interrupted power. Confirm the model’s recommended settings.

    What to note

    The reason for a temporary temperature rise is understood.

  2. Acknowledge the alert using the model controls, but verify that cooling recovers.

    What to note

    A continuing warm compartment requires service.

YOUR NEXT DECISION

When to stop and get help

Request service if temperatures remain high despite closed doors and normal settings.

Record what you see

Keep the full model number, exact displayed code, and your observations together for the next conversation.

Use the right support

Contact the manufacturer or a qualified appliance technician when the guide calls for service.

Frigidaire support

THE EVIDENCE

Sources & verification

Our explanations are editorial summaries of the documentation below. They do not replace the instructions for your exact appliance.

  1. Refrigerator Error Code H or HI - High Temperature

    Frigidaire · Manufacturer support · Checked

    Code-specific explanation and owner troubleshooting — Frigidaire refrigerator families covered by the cited manufacturer support pages; confirm the complete model before applying guidance.

ErrHive is an independent information resource, not an authorized representative of Frigidaire. Follow your appliance’s manual. Hazardous repairs belong with qualified professionals. Read our safety policy.