ERROR CODEOF OFDiagnostic reference

Samsung · Refrigerators

Samsung Refrigerator OF OF: Turn Off Demo Mode

THE SHORT ANSWER

Cooling Off mode is enabled.

OF OF, O FF or OFF OFF indicates Cooling Off mode on covered Samsung refrigerators. It is a mode, not a failed-component diagnosis, and normal refrigeration is disabled.

First safe check

Confirm the exact display and identify the model before choosing a button combination.

Applies to

Samsung US refrigerators; the button combination depends on the panel and model.

Before you start

Do not store perishable food in a refrigerator left in Cooling Off mode. Move food to working cold storage as needed.

Go to safe checks

WHAT YOU MAY NOTICE

Symptoms to record

  • OF OF or O FF appears
  • The cabinet does not cool

UNDERSTAND THE POSSIBILITIES

Causes & useful observations

A code identifies a condition. It does not, by itself, confirm which part needs repair.

Possible causes, observable symptoms, safe checks, and service boundaries
Possible causeWhat to look forSafe check / next step
Cooling Off mode enabledThe matching mode display is presentUse the model’s documented controls.

WORK THROUGH THE BASICS

Safe troubleshooting checks

0 of 3 checked

Use the checkboxes to keep track as you read. Stop at any warning or step that does not match your appliance.

  1. Find the full model code and compare its control panel with the official instructions.

    What to note

    Use the correct instructions for that panel.

  2. Follow the model manual. Family Hub menus and physical-button combinations differ.

    What to note

    The mode display should disappear.

  3. Confirm the refrigerator is cooling before relying on it for food storage.

    What to note

    A different fault requires a different investigation.

THE DETAILS MATTER

Scope & troubleshooting notes

Why no universal reset sequence

Samsung documents multiple combinations and timing requirements. Repeatedly trying unrelated controls is less reliable than matching the panel first.

YOUR NEXT DECISION

When to stop and get help

If cooling still fails after the mode is off, investigate that separate cooling problem.

Record what you see

Keep the full model number, exact displayed code, and your observations together for the next conversation.

Use the right support

Contact the manufacturer or a qualified appliance technician when the guide calls for service.

Samsung support

DOCUMENTED COMPATIBILITY

Verified model relationships

These exact models have a documented relationship to this code. An unlisted model is not automatically compatible.

THE EVIDENCE

Sources & verification

Our explanations are editorial summaries of the documentation below. They do not replace the instructions for your exact appliance.

  1. Samsung refrigerator OF OF, O FF or scrolling bars

    Samsung US · Manufacturer support · Checked

    Identifying Cooling Off; panel-specific controls — Samsung US refrigerators

  2. Cooling Off mode on a Samsung refrigerator

    Samsung US · Manufacturer support · Checked

    Food caution; Family Hub; model differences — Samsung US refrigerators

ErrHive is an independent information resource, not an authorized representative of Samsung. Follow your appliance’s manual. Hazardous repairs belong with qualified professionals. Read our safety policy.