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ERROR CODEOF OFDiagnostic reference

Samsung · Refrigerators · RFG297HDRS/XAA

Samsung RFG297HDRS/XAA OF OF: Exit Cooling Off Mode

Documentation checkedBy ErrHiveUpdated

THE SHORT ANSWER

Cooling Off mode is enabled.

OF OF on this documented family indicates Cooling Off mode. Samsung publishes a specific five-second control combination for the RFG297HD family.

First safe check

Match the model suffix and the control panel above the dispenser.

Applies to

Samsung RFG297HDRS/XAA. Samsung US refrigerators; the button combination depends on the panel and model.

Before you start

Move perishable food to working cold storage while cooling is disabled.

Go to safe checks

WHAT YOU MAY NOTICE

Symptoms to record

  • OF OF flashes
  • Lights or fans may work while cooling is disabled

UNDERSTAND THE POSSIBILITIES

Causes & useful observations

A code identifies a condition. It does not, by itself, confirm which part needs repair.

Possible causeWhat to look forSafe check / next step
Cooling Off modeOF OF with the matching family panelUse the verified family controls.

WORK THROUGH THE BASICS

Safe troubleshooting checks

0 of 3 checked

Use the checkboxes to keep track as you read. Stop at any warning or step that does not match your appliance.

  1. Confirm OF OF rather than another error before changing controls.

    What to note

    The mode must match this guide.

  2. Follow the documented button combination in the model details below.

    What to note

    The Cooling Off indication should clear.

  3. Check that the mode remains off and the refrigerator resumes cooling.

    What to note

    Do not rely on working lights alone to judge cooling.

FOR THIS EXACT MODEL

RFG297HDRS/XAA documentation notes

Family-specific controls

For the RFG297HD family, Samsung specifies Energy Saver and the Freezer / Power Freeze control together for five seconds to cancel Cooling Off. Match the printed control labels to the family guide before using this combination.

Panel interpretation

The controls are above the dispenser; the family guide explains that fans and lights may work while compressors remain off in this mode.

THE DETAILS MATTER

Scope & troubleshooting notes

Why this page exists

This family uses a documented five-second sequence. That differs from several eight-second combinations in Samsung’s general panel guide.

No universal panel instructions

If the labels or layout differ, use your exact unit’s manual instead of trying unrelated button combinations.

YOUR NEXT DECISION

When to stop and get help

If normal cooling does not return after leaving this mode, investigate a separate cooling fault.

Record what you see

Keep the full model number, exact displayed code, and your observations together for the next conversation.

Use the right support

Contact the manufacturer or a qualified appliance technician when the guide calls for service.

Samsung support

THE EVIDENCE

Sources & verification

Our explanations are editorial summaries of the documentation below. They do not replace the instructions for your exact appliance.

  1. Samsung RFG297HDRS/XAA support record

    Samsung US · Manufacturer support · Checked

    Model identification — RFG297HDRS/XAA

  2. Control panel and Cooling Off: RFG296HD / RFG297HD / RFG298HD / RFG29PHD / RFG29THD

    Samsung US · Manufacturer support · Checked

    Control panel; Cooling Off mode — Explicitly documented RFG297HD family and listed companion families

  3. Samsung refrigerator OF OF, O FF or scrolling bars

    Samsung US · Manufacturer support · Checked

    Identifying Cooling Off; panel-specific controls — Samsung US refrigerators

  4. Cooling Off mode on a Samsung refrigerator

    Samsung US · Manufacturer support · Checked

    Food caution; Family Hub; model differences — Samsung US refrigerators

ErrHive is an independent information resource, not an authorized representative of Samsung. Follow your appliance’s manual. Hazardous repairs belong with qualified professionals. Read our safety policy.