ERROR CODEHEDiagnostic reference

LG · Washing machines

LG Washer Dryer Combo HE: A heater error was detected

THE SHORT ANSWER

A heater error was detected

HE indicates a heater error was detected. Record whether HE appeared during washing or drying.

First safe check

Record whether HE appeared during washing or drying.

Applies to

LG washer-dryer combinations covered by the HE support notice.

Before you start

Keep clear of moving parts. Do not force a locked lid or door or open a water-filled machine.

Go to safe checks

WHAT YOU MAY NOTICE

Symptoms to record

  • The display shows HE.

WORK THROUGH THE BASICS

Safe troubleshooting checks

0 of 1 checked

Use the checkboxes to keep track as you read. Stop at any warning or step that does not match your appliance.

  1. Turn the appliance off, unplug it for ten seconds, then reconnect and restart the wash cycle once.

    What to note

    Use the result to decide whether the issue is resolved or needs service.

THE DETAILS MATTER

Scope & troubleshooting notes

Interpret this code in context

Do not substitute a dryer-only heater code explanation. The cited procedure concerns a combination washer and dryer.

YOUR NEXT DECISION

When to stop and get help

Contact LG service if this indication returns or the appliance cannot resume normal operation.

Record what you see

Keep the full model number, exact displayed code, and your observations together for the next conversation.

Use the right support

Contact the manufacturer or a qualified appliance technician when the guide calls for service.

LG support

THE EVIDENCE

Sources & verification

Our explanations are editorial summaries of the documentation below. They do not replace the instructions for your exact appliance.

  1. HE Error Code

    LG USA · Manufacturer support · Checked

    Error-code troubleshooting; relevant display identified in the article — LG washer-dryer combination units.

ErrHive is an independent information resource, not an authorized representative of LG. Follow your appliance’s manual. Hazardous repairs belong with qualified professionals. Read our safety policy.