ERROR CODEUEDiagnostic reference

LG · Washing machines

LG Washer UE Error: Rebalance the Load Safely

THE SHORT ANSWER

The washer cannot balance the load for spinning.

UE indicates that the washer cannot distribute the load evenly for spinning. A bunched, very small or oversized load can cause it; an unlevel machine can contribute.

First safe check

Pause and wait for the drum to stop before redistributing the load.

Applies to

LG front-load washers covered by UE/Ub guidance.

Before you start

Do not reach into a moving drum or brace a violently shaking washer. Pause it and keep clear.

Go to safe checks

WHAT YOU MAY NOTICE

Symptoms to record

  • Spin does not complete normally
  • Laundry bunches to one side

UNDERSTAND THE POSSIBILITIES

Causes & useful observations

A code identifies a condition. It does not, by itself, confirm which part needs repair.

Possible causes, observable symptoms, safe checks, and service boundaries
Possible causeWhat to look forSafe check / next step
Bunched laundryHeavy items collect togetherUntangle and distribute items.
Unsuitable load sizeA single heavy item or tightly packed drumAdjust the load to the manual’s guidance.
Unstable installationWasher rocks when stationaryHave leveling corrected safely.

WORK THROUGH THE BASICS

Safe troubleshooting checks

0 of 3 checked

Use the checkboxes to keep track as you read. Stop at any warning or step that does not match your appliance.

  1. Spread laundry around the drum and separate tangled items.

    What to note

    Weight should be distributed more evenly.

  2. Check care labels and use the appropriate available cycle for bulky items. Avoid a tightly packed laundry net.

    What to note

    Items should be suitable for machine washing.

  3. When stopped, assess whether the washer sits securely. Use installation instructions for leveling.

    What to note

    Persistent imbalance warrants service rather than repeated retries.

THE DETAILS MATTER

Scope & troubleshooting notes

Model differences

Cycle labels differ. Use a bulky-item program only if your own washer provides it; a generic cycle name is not a universal button sequence.

YOUR NEXT DECISION

When to stop and get help

Arrange service if reasonable loads remain unbalanced after the installation is checked.

Record what you see

Keep the full model number, exact displayed code, and your observations together for the next conversation.

Use the right support

Contact the manufacturer or a qualified appliance technician when the guide calls for service.

LG support

DOCUMENTED COMPATIBILITY

Verified model relationships

These exact models have a documented relationship to this code. An unlisted model is not automatically compatible.

THE EVIDENCE

Sources & verification

Our explanations are editorial summaries of the documentation below. They do not replace the instructions for your exact appliance.

  1. Front-load washer UE/Ub troubleshooting

    LG USA · Manufacturer support · Checked

    Causes; leveling; load distribution — LG front-load washers

  2. Resolving a front-load washer UE error

    LG USA · Manufacturer support · Checked

    Loading; laundry nets; level — LG front-load washers; cycle names vary

ErrHive is an independent information resource, not an authorized representative of LG. Follow your appliance’s manual. Hazardous repairs belong with qualified professionals. Read our safety policy.