ERROR CODE4CDiagnostic reference

Samsung · Washing machines

Samsung Washer 4C Error: Water Supply Checks

THE SHORT ANSWER

The washer is not filling with water correctly.

4C is a water-fill warning. Begin with the supply valves and visible hoses before assuming an internal component failed.

First safe check

Check that both required supply valves are open.

Applies to

Samsung US washers; verify the display and plumbing requirements for the model.

Before you start

Disconnect power and shut off water before disconnecting hoses. Avoid touching a plug or appliance while standing in water.

Go to safe checks

WHAT YOU MAY NOTICE

Symptoms to record

  • Filling fails to complete
  • Little or no water enters

UNDERSTAND THE POSSIBILITIES

Causes & useful observations

A code identifies a condition. It does not, by itself, confirm which part needs repair.

Possible causes, observable symptoms, safe checks, and service boundaries
Possible causeWhat to look forSafe check / next step
Restricted supplyClosed valve or pinched hoseInspect visible plumbing.
Wrong connectionHot and cold lines do not matchHave connections corrected safely.
Drain siphoningWater does not remain in the tubCompare hose routing with the manual.

WORK THROUGH THE BASICS

Safe troubleshooting checks

0 of 3 checked

Use the checkboxes to keep track as you read. Stop at any warning or step that does not match your appliance.

  1. Confirm the hot and cold connections are correct and hoses are not crushed.

    What to note

    Both required water lines should be available.

  2. Leave the factory drain-hose holder in place. Verify insertion and height using the model manual.

    What to note

    The discharge should not be airtight or incorrectly positioned.

  3. After safe corrections, try the normal cycle.

    What to note

    A persistent warning needs manufacturer support.

THE DETAILS MATTER

Scope & troubleshooting notes

Cold is not a plumbing instruction

Some cold settings still mix in hot water under certain conditions. Do not omit the hot connection unless the model instructions permit it.

YOUR NEXT DECISION

When to stop and get help

If the washer continuously fills, close the water valves and request service.

Record what you see

Keep the full model number, exact displayed code, and your observations together for the next conversation.

Use the right support

Contact the manufacturer or a qualified appliance technician when the guide calls for service.

Samsung support

DOCUMENTED COMPATIBILITY

Verified model relationships

These exact models have a documented relationship to this code. An unlisted model is not automatically compatible.

THE EVIDENCE

Sources & verification

Our explanations are editorial summaries of the documentation below. They do not replace the instructions for your exact appliance.

  1. Samsung washing machine information and error codes

    Samsung US · Manufacturer support · Checked

    4C; 5C; SUd; Ub; model-dependent dC — Samsung US washers; model-specific code variants exist

  2. Water fill issues with Samsung washers

    Samsung US · Manufacturer support · Checked

    No water; supply hoses; drain installation — Samsung US washing machines

ErrHive is an independent information resource, not an authorized representative of Samsung. Follow your appliance’s manual. Hazardous repairs belong with qualified professionals. Read our safety policy.