Miele · Washing machines
Miele washer F138 code: waterproof protection detected water in the base
THE SHORT ANSWER
Waterproof protection detected water in the base
Miele F138 means water in the base drip tray activated leak protection. Miele service must remove the water and repair the internal leak.
Stop using the washer. Do not tilt it to clear the warning.
Do not touch plugs or switches while standing in water. Never release the door before safe draining; hot water and a moving drum are hazards.
WORK THROUGH THE BASICS
Safe troubleshooting checks
Use the checkboxes to keep track as you read. Stop at any warning or step that does not match your appliance.
Disconnect power only from a dry, safely accessible point. Avoid standing water and electrical connections.
What to noteThe washer remains out of use.
Contact Miele. For laundry access, follow the exact manual's draining and emergency-release procedure only with cool water and a stationary drum; otherwise let service handle access.
What to noteThe leak receives service assessment.
THE DETAILS MATTER
Scope & troubleshooting notes
Separate water locations
Emptying the laundry drum does not repair an internal leak into the base.
YOUR NEXT DECISION
When to stop and get help
F138 requires Miele service. Do not resume use merely because the display clears.
THE EVIDENCE
Sources & verification
Our explanations are editorial summaries of the documentation below. They do not replace the instructions for your exact appliance.
- Washer fault F138
Miele USA · Manufacturer support · Checked
Fault meaning and recommended response — Miele washing machines and washer-dryers covered by the cited Miele USA fault guidance. Confirm the exact model before following model-dependent instructions.