Frigidaire · Washing machines
Frigidaire washer E5: The washer is not level
THE SHORT ANSWER
The washer is not level.
Frigidaire identifies E5 with this condition: The washer is not level.
Check whether the cabinet is leaning backward or rocking on its supports.
Do not tip the appliance alone or place hands under an unsupported cabinet.
WHAT YOU MAY NOTICE
Symptoms to record
- E5 appears on the appliance display.
WORK THROUGH THE BASICS
Safe troubleshooting checks
Use the checkboxes to keep track as you read. Stop at any warning or step that does not match your appliance.
Use the model installation instructions to check and adjust the leveling legs.
What to noteThe cabinet is supported evenly.
If leveling requires moving the machine or the code remains, contact the installer or service.
What to noteOperation can be checked with the installation corrected.
YOUR NEXT DECISION
When to stop and get help
Arrange service if E5 persists or returns after the documented owner check.
THE EVIDENCE
Sources & verification
Our explanations are editorial summaries of the documentation below. They do not replace the instructions for your exact appliance.
- Laundry top loading washer displaying Error Code E5 washer is not level.
Frigidaire · Manufacturer support · Checked
Code-specific explanation and owner troubleshooting — Frigidaire top-loading washers covered by the E5 support article.